It should come as no surprise to you that the attorneys with the
Law Office of Bryan Fagan believe the relationship between our office and our clients to be extremely
important. We understand that whether a client has hired us for a
child custody or any other sort of
family law case a great amount of trust has been placed in us to represent the client
with diligence and skill. This is a responsibility that we do not take lightly.
You may be curious just how an attorney’s office works in conjunction
with how we work to represent you, the client. The purpose of this blog
post is to provide you with a little bit of context as to how our office
functions and how that relates to the work that we do for our clients
on a daily basis.
The Law Office of Bryan Fagan: Attorneys and staff working together
Our attorneys and our staff, paralegals, legal assistants and client relations
personnel, work together as a team. As is probably the case in the office
or workplace where you are employed there are daily tasks that are best
achieved when a team of people work together to achieve more than a single
person would be able to do on their own.
If you decide to hire our office to represent you then you will find in
our contract the hourly billing rates for each of our employees. Attorneys
charge more per hour to work on your case than our office personnel due
to the skill and expertise that an attorney offers compared to our legal
staff. That’s not to say that our staff doesn’t operate professionally
and with skill. However, there are certain tasks that only an attorney
can do which explains in large part why our attorney’s hourly billing
rates are higher than our office staff.
While your attorney will be your primary point of contact with our office
you will also develop a relationship with our staff members. Weekly and
sometimes daily contact will be made between our staff and you especially
during the initial phases of your case. We will be requesting information,
documents and setting up hearings and
mediations with you that require phone calls and emails between our staff and yourself.
Our office staff works long hours to help you and your family so your
patience while corresponding with them is greatly appreciated.
What responsibilities do you have as a client?
As our client, our attorney and staff work to achieve whatever goals you
have set out for yourself. Even though your attorney will be negotiating,
drafting documentation and representing you in court it is crucial to
remember that you are the one in control of your case. I always tell clients
that you, the client, is driving the car while I sit in the passenger
seat to help navigate and avoid potholes in the road.
With that said, you will need to be as up to date in your case as possible.
It is your attorney’s responsibility to contact you to discuss any
updates that arise and to make sure you understand exactly what those
changes mean to your case. If you know it is hard to get a hold of you
during most business hours you can talk to your attorney and ask him or
her to schedule a time each week for the two of you to go over your case
status and for you to be able to ask any questions that you have.
If our office emails or mails you requests for paperwork or information
it is important that you read everything thoroughly so that you understand
what is being asked of you. If something does not make sense or if you
require clarification on a particular issue do not hesitate to call our
office so you can speak to your attorney or paralegal. A lot of times
the requests we make have a deadline that must be met with the information
we are requesting of you.
Telling the truth: the most important responsibility you have as a client
There is nothing that can harm your case more than your not being completely
truthful with your attorney. Much of the subject matter in your divorce
or child custody case will be personal and not necessarily full of information
that you would otherwise share with a person outside of your families
However, this is not an excuse for failing to share important information
or being deceitful with your attorney. It is likely that your attorney
(and spouse) will eventually find out the information you were attempting
to keep hidden, anyways.
Telling the truth is especially important if you are testifying in a
temporary orders hearing or trial. Obviously it is a crime to not tell the truth on the witness
stand . Also- you risk severely harming your credibility with the person
who will be making rulings in your case. One piece of advice I will share
with a client prior to a hearing or trial is that it is never smart to
assume or guess at an answer even if that answer would improve your case
. The judge and the opposing attorney will be quite perceptive to this
sort of behavior. Being completely truthful with the court will outweigh
the importance of any partially fabricated information or statement made in court.
Part Two of this series on the attorney-client relationship will be posted tomorrow
I hope that this blog post has been interesting and informative. If you
have any questions about our office and how we work with clients like
yourself please do not hesitate to
Law Office of Bryan Fagan today. Our reason for working is to ensure that you have the best representation
possible and to help you manage your case effectively. A free of charge
consultation with one of our licensed family law attorneys is only a phone
call away. We represent clients across southeast Texas and would be honored
to do the same for you and your family.